Get notified about every order
Add a company watcher to get an email whenever any order is submitted, receives feedback or is delivered.
All plans
1 min read
A company watcher is an email address that hears about every order in your company, whoever placed it. It’s useful for an office inbox or a manager who needs the full picture.
What a company watcher receives
An email each time:
An order is submitted.
Anyone leaves feedback on an order.
An order is delivered.
How to set it up
Our support team sets up company watchers for you.
1
Sign in to the Esoft Support Portal and select Submit a ticket.
2
Ask us to add a company watcher, and give us the email address that should receive the emails.
We reply to your ticket when it’s done. To change or remove a company watcher later, send us another ticket.
To follow a single order instead, see Add watchers to an order.