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Esoft

Esoft Knowledge

Esoft

Esoft Knowledge

Esoft

Esoft Knowledge

Your free trial

What the free trial includes, where to see your remaining trial allowance, and what happens when you choose a payment plan.

All plans

2 min read

Every new Esoft Platform account starts with a free trial. You get a trial allowance to spend on real orders, so you can test our products on your own photos before you choose how to pay. You don’t need payment details to start.

What the trial includes

  • A trial allowance you spend on orders, at the list price of each product.

  • Our standard products, at their list price.

  • The same ordering, tracking and download tools as a paid account.

Trial orders can’t be corrected. If a delivery isn’t what you expected, tell us through Leave feedback: our team reads every comment and uses it to help you choose the right product and plan.

Download your trial deliveries within 14 days of delivery.

Track your remaining trial allowance

Your remaining trial allowance shows in the bar at the top of every page.

Your remaining trial allowance shows at the top of every page.

Account details shows it too, along with the date your trial is valid until. On a trial, your plan shows as Test account. To open Account details, select your name in the top-right corner of the page.

Account details shows your trial allowance and the date it's valid until.

When the trial ends

You can choose a payment plan at any time with Upgrade account in the top bar, or Upgrade to full account in Account details. When your trial allowance runs out, we ask you to choose a plan before your next order. See Choose a payment plan.

What happens to your remaining trial allowance

Any trial allowance you haven’t used ends when you choose a payment plan. It isn’t added to your account credit or to your first invoice, and it can’t be refunded or transferred. To get the most from your trial, use your allowance before you upgrade.

FAQs

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