View your invoices
Find the invoices for your post-pay account, and get a copy of one you can't find.
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Note
Invoices apply to post-pay accounts only. See Set up post-pay.
Find your invoices
We email every invoice to the billing email on your account, every 2 weeks. Invoices aren’t listed in the Esoft Platform, so search that inbox for emails from Esoft.
Change where invoices go
Create a ticket in the Esoft Support Portal with the new billing email. We confirm by email when future invoices will go to the new address.
Get a copy of an invoice
Create a ticket in the Esoft Support Portal and tell us the invoice number or billing period. We send the copy to your billing email.
What happens next
To pay an invoice, see Pay an invoice.