Core workflows | Esoft Knowledge

Ordering

3 articles

Place an order

Create an order on the Esoft Platform, from the order reference to submitting your files for production.

4 min

Add visual instructions to an order

Mark instructions directly on your photos so editors see exactly which area of which image you mean.

3 min

Track your orders

Follow order status in the Order overview, find any order fast, and open the full order detail.

3 min

4 articles

Request changes on a delivery

Ask for corrections or adjustments on delivered files, marked directly on the images so nothing is lost in translation.

4 min

Leave feedback on a video

Pause a delivered video and mark exactly what to fix at that moment, so editors find every comment.

3 min

Leave feedback on a PDF

Mark changes directly on a delivered PDF, such as a floor plan, page by page.

2 min

Order an additional product from feedback

Ask for another product on delivered files, such as a different edit, straight from the feedback screen.

2 min

1 articles

Download your delivery

Pick up finished files from the delivery email or the Order overview, as a full zip or image by image.

2 min